Shipping policy

Shipping Policy

Welcome to Accolade Tuition. We appreciate your business and strive to ensure that your ordered books arrive on time and in excellent condition.

Order Processing

Orders are processed within 1-2 business days after they are placed. Business days are Monday through Friday, excluding UK public holidays.

Shipping Methods and Delivery Times

We offer standard shipping on all orders. Orders are shipped via BookVAULT's trusted network of carriers. While we strive to deliver your order as quickly as possible, please allow up to 5-7 business days for your order to arrive. Delivery times may vary, especially during peak periods.

Shipping Fees

Shipping fees for your order will be calculated and displayed at checkout.

Tracking Your Order

Once your order has been shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to check the status of your order.

International Shipping

We currently ship to addresses within the UK only. We do not ship to international addresses at this time.

Damaged Items

If you receive your order and notice the package is damaged, please contact us immediately. If possible, please also take photos and provide them when you contact us.

Contact Us

If you have any questions about our Shipping Policy, please contact us.